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User Actions

Changing Password

Once authenticated, a user can change his password from User menu. This is a strongly recommended action after the first login, and it can be performed at any time forward.

In order to change your password, access Users > Change password option:

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Change your password window opens:

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a. In Old Password field, type your current password;

b. In New Password field, type the new password. Make sure you follow the complexity requirements set for the specific company environment;

c. Repeat the new password in Confirm Password field;

d. Press "Save" button to save the new password and close the window or press "Cancel" button to close the window without saving changes. As an option, you can close the window without saving changes by clicking the mark in top-right corner.

e. After changing password, it is recommended to perform logout by clicking User > Logout in User menu.

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An administrator with user management privileges can change his password and can also change passwords for any other user. In order to do that:

a. In Settings menu, click Users and groups > Users:

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Users configuration page opens:

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b. Click on Alt Image button for yourself or the user for which you need to change the password. A different Change user password opens:

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c. Type in the new password in Password and Password Confirm fields.

d. Press "Save" button to save the new password and close the window or press "Cancel" button to close the window without saving changes. As an option, you can close the window without saving changes by clicking the Alt Image mark in top-right corner.

e. Instruct the user to logout from application and then log back in.

Lock/unlock a user account

Login in CYBERQUEST Web Application using your username and password:

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The user account is locked if you get the password wrong for more then 6 times and you will see this message:

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To unlock the user account, the CQ administrator is responsible for unblocking the account. The administrator have to follow this steps to unlock that user account:

  • Login in CYBERQUEST application using the administrator username and password:

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  • From Settings menu, select Users and groups > Users.

  • Select the locked user account and press click on Alt Imagebutton to unlock the user:

  • After this step, the user have to check if he can logged in with his username account. If the login is successful, you will see the following message:

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Accept the responsibility by clicking the button Alt Image. ElseAlt Image and you will be redirected to the authentication page.

Adding/removing 2FA

How to enable two-factor authentication (2FA) to an user account

With two-factor authentication (2FA), you add an extra layer of security to your account. In addition to your password, you'll also need a code generated by Google Authenticator on your phone. To activate 2FA follow the steps described bellow:

Authentication

To access Web Interface, open a web browser and type the application's address or DNS name. The default address initially assigned to Web Interface is: https://CyberquestIPAddress (example).

The browser automatically redirects you to CYBERQUEST's authentication page:

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From Settings menu, select Add two factor authentication. Page Add two factor authentication will open:

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Application Enrollment

Scan QR code or insert 2FA Backup key using Google Authenticator application and press "Next" button.

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Application Validation

Insert the code from Google Authenticator and press "Save" button.

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Login using 2FA

A.Login in CYBERQUEST application using your user and password.

B.Insert the code from Google Authenticator and press "Validate" button.

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How to disable two-factor authentication (2FA) to an user account

To disable two-factor authentication you have two options:

  • Disable your 2FA as User

  • Disable 2FA as Administrator

1.Disable your 2FA as User

Login using 2FA

A.Login in CYBERQUEST web application using your user and password.

B.Insert the code from Google Authenticator and press "Validate" button.

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Disable 2FA authentication

From Settings menu, select Disable two factor authentication. After you disable two-factor authentication, you will be logout from CYBERQUEST application.

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2.Disable 2FA as Administrator

Authentication

Use an Admnistrator account to access CYBERQUEST web application, open a web browser and type the application's address or DNS name. The default address initially assigned to Web Interface is: https://CyberquestIPAddress (example).

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Navigate to Settings

From Settings menu, select Users and groups > Users. The Users page will open.

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Disable 2FA authentication

On Users page, select the user whose 2FA you want to disable and press Alt Image button to disable 2FA.

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